More about Mr. PC,
Prices and Customer Endorsements
Mr. PC is a
fully qualified Engineer with a degree in
Electronic Engineering with Computer Sciences and has over 20 years of Design and Support experience in the Computing and
Communications industry
LATEST
NEWS ... Out of more than 4,000 Computer Service companies, Mr.PC has been ratedNo 1 UK
Computer Repair Specialist by our customers -
click here
for details ... a really big thank you to all our customers for rating us
so highly !
We
charge £28 for a call
out, this includes the first 30 minutes of our time on diagnosis and fix
work. If you bring your PC to
us, then its just £21 for the first 30
minutes. After
the first 30 minutes its £21
for each period of 30 minutes work ongoing, whether its on site or off site.
If
within 30 minutes of being on site with you (and the problem isn’t fully
resolved) we will then provide you with a fixed
charge (a maximum cost
for the job) for resolving the issue.
Its
then up to you whether or not you wish to proceed with the work (many software related problems can be resolved on site in
45 to 75
minutes).
To
make it easier for you, we do a pick
up or return service for
any customer within 10 miles of Longwell Green (i.e. within Bristol and
Bath) for just £7.
For
one-2-one training in your own home
we charge a
reduced fee of£17 per 30 minutes (with a minimum of 1 hour for each session).
We
have fixed fees for all hardware repairs and
a price band for software repairs and installations for Desktop, Laptops and
Telephone sockets;
Virus, Worm, Trojan, Spyware, Phishing
(collectively known as Malware) removal £42 - £63 depending on
severity of infection
Laptop
keyboard or DVD drive replacement £21 plus parts
Laptop
dc power socket/jack replacement £73.50 plus parts (usually £5-8)
Laptop
or Desktop Memory upgrade and full test of memory £21 plus parts from £12
Laptop
screen replacement £63 plus parts from £69 (either a brand new screen or 2nd user
according to your budget)
Laptop
screen hinge repair / replacement £63 plus parts (usually £20-45)
Laptop
backlight inverter or CCFL (lamp) replacement £63 - £84 plus parts (usually
£12-32)
Desktop
power supply replacement £42 plus parts (usually £34 - £62)
Data
recovery on your hard drive, USB drive or memory stick £42 (up to 1GB),
£82 (up to 10GB), £126 (up to 40GB)
Health
Check and correction of software & hardware configuration problems, including a Malware (virus, Trojan etc) check for £42
(and Malware removal for additional £21) plus any hardware parts
XP
/ Vista installation including customer supplier drivers £42 (plus software if not supplied)
Full
Desktop or Laptop installation in your own home £70 include connecting up
to your Broadband, your Home-wireless network, set-up your e-mail and your
Printer
Secure
Wireless upgrade in your home to your existing broadband installation £49 plus
parts
Telephone
socket installation, £91 including socket and cable (up to 10 metres cable
run)
We
accept cash, cheque (with valid bankers card) and most major debit & credit cards via
PayPal (encrypted secure server)
If
your repair or service is not listed here we will always provide you with a maximum price for any job,
just call 07972 079 414
or email Rob James
Mr.
PC is offering a 10% discount off any PC repair (labour discount - not on
spare parts) to Bristol and Bath university students having a current
valid student ID card ... just quote code "Repair2009-06" when making
your booking (please note this offer cannot be used with any
other discount / promotional offer).
"Efficient,
Quick, Friendly and personal service - Rob takes time to update you on the
progress of your repair and is always happy to be answer questions and
accommodate personal needs. I highly recommend him to anyone in need of a laptop
repair!"
4.3 out of 5 Joanna Hammon - 25 September 2008
(laptop power socket repair)
"Excellent
service, would totally recommend Mr PC to everybody who requires a quick, efficient,
and good value service."
5.0 out of 5 Judith Amos - 25 September 2008
(desktop pc upgrade)
"When my
laptop screen broke I was in a panic. Mr. PC's services were prompt efficient
and to a high quality of standard. My laptop was returned to me fully functional
within 3 days! Thanks Mr. PC."
5.0 out of 5 Anna Dickson - 8 September 2008
(cracked screen on laptop)
"Mr.PC
replaced my smashed lap top screen in a couple of hours, ace!"
4.0 out of 5 Henry Castle - 7 September 2008
(smashed screen on notebook)
"The
cost was a lot lower than estimated by other people and the service and the time
that took for the fixing was very efficient. The business manner was exceptional
as well. Thank-you so much! I highly recommend Mr. PC to others."
5.0 out of 5 Kajin Lee - 1 September 2008
(cracked screen on Apple MacBook)
"The
mouse pad on my laptop didn't work anymore and the power socket had a lose
contact. Mr James came out at once to collect the laptop despite the fact it was
a Saturday. The repair was performed within a couple of days at a very
reasonable price and the laptop delivered back at exactly the specified time."
5.0 out of 5 A Staubitz - 24 August 2008
(power socket and touchpad mouse faults on notebook)
"I had a
virus on my desktop which my antivirus software was unable to deal with. Found
Mr PC's service extremely efficient, friendly and fairly priced. (Wow - how
refreshing!) Also grateful for advice on maze of antivirus software you can buy."
4.0 out of 5 Amanda White - 20 August 2008
(virus on desktop)
"The
service provided was quick and reasonably priced."
4.3 out of 5 Martin Pollinger - 11 August 2008
(virus on desktop)
"I had a
Spyware problem on my laptop that was causing various problems when running
Internet Explorer. I found this company through searching for local PC experts
on Google. What impressed me about Mr. PC's service in particular was:
a) Competitive pricing b) Regular contact from the company informing me of the
progress they were making with the job. Note that this is from the company
calling to update me, not me having to chase them! c) Quick service - I was able
to collect my laptop the next day (could have been sooner if I had wanted - see
below) d) Convenient collection - in this case I arranged an evening pick-up
which was no problem for them at all. e) Demonstration of repair - it was
welcomed that I could check fully-working order of the laptop to my satisfaction
before payment f) Clear explanation of problem g) Non-biased recommendation of
products to avoid repetition of similar problems in the future.
In short, a text-book service and I would recommend this company to anyone
experiencing PC problems."
5.0 out of 5 Ian Trevarthen - 10 August 2008
(Spyware on laptop)
"Mr PC
restored my very slow laptop to it's original speed and completed the work
quickly for a very reasonable price. A good friendly efficient service."
4.0 out of 5 Keith Paddock - 5 August 2008
(notebook running very slow)
"Excellent
and friendly service, not rushed. Problem explained clearly and sorted. Will
definitely use Mr PC again if we encounter any further problems and will be
recommending Mr PC to friends and family."
5.0 out of 5 Teresa Gay - 1 August 2008
(virus on desktop and laptop)
"Excellent
jargon free help and patient tutoring."
4.3 out of 5 Kate Kerrigan - 1 August 2008
(One-2-One tuition)
"Service,
after sales service and follow ups were outstanding. Friendly staff. Will definitely
recommend to family and friends."
5.0 out of 5 Gareth Hutton - 1 August 2008
(notebook hard drive fault)
"I had
shopped around online for computer repairs, and found Mr. PC, who not only was
local, but charged far less than other quotes I had had. I found he offered
exceptional personal service, and kept me up to date as the job was going by
email and text. He also completed the job incredibly quickly, knowing I needed
my computer back and working as soon as possible. I would happily recommend him
to anyone."
4.0 out of 5 Liz McCarthy - 8 July 2008
(notebook power socket fault)
"Had an
urgent problem that needed to be resolved immediately (if possible). Despite the
difficult timescales Mr. PC came up trumps. Went out of his way (literally), and
made sure that my problems were solved. It was such a refreshing change to
experience real customer service. Highly recommended!"
5.0 out of 5 Datel Technology Ltd - 23 June 2008
(notebook power socket fault and wireless repairs)
"A very
high standard of service and worked over the weekend to ensure I had my files
without disruption to my business. Fantastic all round and I would highly
recommend the service"
4.7 out of 5 Christina Oren - 21 June 2008
(notebook will not boot and data recovery)
"Brilliant
service, not only set up my laptop and new router but managed to rescue my old
desktop from the grave ! Fast friendly, honest service, you can't ask for more.
Thanks !"
4.7 out of 5 Carrie Hill - 6 June 2008
(new laptop & wireless installation , a desktop hard drive repair plus
memory & wireless upgrades)
"What
should have been a simple issue proved more than my capabilities. (Restore to
factory settings). These guys solved the problem in quick time and at an
acceptable cost"
4.3 out of 5 George Bell - 31 May 2008
(laptop XP re-installation)
"Mr PC
fixed my computer on the day I called, my computer wouldn't even start up, great
service. Thanks"
3.7 out of 5 Nicole Dalgleish - 30 May 2008
(laptop would not boot)
"My
laptop was returned within 2 days and the repairs carried out were to a high
standard. The price was pretty much the cheapest I could find on the internet
and as well, the customer service was very friendly and helpful. Definitely
recommended"
4.3 out of 5 James Spiller - 26 May 2008
(laptop screen cracked, drive refurbished and new power supply)
"The
service we received was exceptionally good. Our computer was looked at quickly
at home, we had various issues with it regarding the software, although it took
a while to diagnose the problem and fix, Mr PC quoted a very reasonable price
and even when it took longer than expected he stuck to the original quote. We
were more than happy with his professionalism and attitude and he even explained
what and why he was doing certain things to our PC. The PC is up and running
again. I would highly recommend Mr PC and have done so to friends and family."
4.3 out of 5 Susan Coney - 26 May 2008
(desktop file corruption)
"My
computer's power supply failed at a highly critical moment - on the night before
some university coursework was due for submission. We called up Rob the next
morning as a matter of urgency, and he travelled out here at very short notice;
a new Power Supply was fitted on-site the same morning. Better yet, I was able
to get my work submitted on time! Exceptional service, highly recommended."
4.3 out of 5 Dave Harris - 26 May 2008
(desktop power supply failure)
"DVD/cd
drive was broken. So we asked for diagnosis and repair. Great communication
throughout, and at various stages and in a way that was easy to understand. We
were given clear choices with honest opinions to help us make our decisions. We
will definitely use the service again and use his advice and expertise. Many
thanks."
5.0 out of 5 Jenny Allen - 21 May 2008
(laptop optical drive)
"I
contacted Mr PC (Rob James) reference my Dell computer. He could call out to me
or I could take the cheaper option of taking it to him, I chose the later. He
was most professional and advised the probable cause and the cost involved.
Within the day he called back saying the problem was fixed and within costs. I
would recommend Mr PC to any one with computer problems."
4.0 out of 5 Ken Wade - 21 May 2008 (desktop
power supply)
"After
spilling tea on my laptop, used for home and work, it ceased to work. Devastated
I left it for 2 days, my usual IT man unable to help. I looked up laptop
repairers in the Bath/Bristol area and tried Rob. He was so helpful - coming out
to my work place to pick up the laptop for me. Although he wasn't going to
promise success, he contacted me with the great news that he was able to clean
and repair the laptop! He delivered the laptop to a convenient location and it's
been great ever since. I know - no tea near the computer! Now recommend Rob to
anyone."
4.7 out of 5 Bev Whitfield - 14 May 2008
(laptop drink spillage)
"Computer
software cleaned up and computer connections serviced. The service was excellent
and quick and my computer is now working well. Home visit was helpful and good
ongoing communication regarding repairs required and price."
4.0 out of 5 Deborah Coates - 13 May 2008
(laptop not running quickly)
"Mr PC
replaced the socket on my laptop. He told me exactly what it would cost and what
he was doing and repaired it very quickly. The pick up/drop off service was very
good. The laptop is fully working now."
4.7 out of 5 M Hirt - 10 May 2008 (notebook
power socket replacement)
"I would
definitely recommend Mr. PC he repaired my laptop quickly and the communication
on progress was top notch."
4.0 out of 5 Matthew Milne - 28 April 2008
(laptop not booting)
"The
work I required was done really quickly after the initial phone call. Mr PC made
it clear exactly what had been done and what we were paying for and explained
everything well, would highly recommend."
4.7 out of 5 Rebekah Norman - 24 April 2008
(notebook wireless set-up and power repair)
"Very
Efficient, friendly and informative service. Solve my pc problem on line very
quickly. Kept me informed via several phone calls, so I could follow on screen
what he was doing. Would highly recommend for your pc problems."
4.0 out of 5 Anne Regler - 24 April 2008 (email
problems)
"Rob's
quote was both quick and competitive, and was able to come at a time suitable to
me. I was pleased with the laptop LCD repair - as good as new. I would use the
service again."
4.7 out of 5 Richard Hughes - 22 April 2008 (new laptop
screen)
"Rob was
helpful, knowledgeable and very competently able to address the issues and
improve my overall IT solutions. The service was quick, reliable and very
effective."
4.0 out of 5 Jennie Davis - 22 April 2008
(new laptop installation)
"Mr PC
(Rob) has provided me with a quick responsive and friendly service on two
occasions with unrelated issues on both my desktop PC and laptop. His prices are
very reasonable and he excels with his communication, via text messages, keeping
you informed at each stage of the process. He is also gives lots of friendly
advice and is willing to go the extra mile. Thanks Rob."
4.7 out of 5 Pete Teague - 12 April 2008 (desktop boot
and laptop wireless issues)
"A good
quality service (replacement of a dc socket on a laptop) delivered to time and
on budget. We would definitely use this service again."
4.0 out of 5 Alan Michael Hayes - 12 April 2008
(laptop power socket)
"Mr PC
fixed my daughter's dead laptop quickly and efficiently. I recommend them."
5.0 out of 5 Steve Cox - 10 April 2008 (laptop power socket
and memory upgrade)
"My lap
top was very slow to perform any function. Mr PC carried out a health check on
lap top and found that it was lacking in RAM. New RAM was installed, the lap top
is now running so much quicker. I was kept updated by text messaging all of the
way through the process with costs provided up front. The thought of being
without my computer (as I work from home) filled me with dread, Mr PC was able
to complete all of the work within 24 hours. Fantastic service I have already
recommended to others."
4.7 out of 5 Nigel Litten - 4 April 2008 (laptop slow to
respond)
"A
friendly, very professional service with excellent communications. Very willing
to help, going to great lengths to rectify my laptops problem. Would certainly
use again, and strongly recommend."
4.3 out of 5 Tony Whitwham - 24 March 2008 (laptop boot problem)
"Data /
Disc recovery on a friends laptop. Very quick turn-round and a job well done.
Excellent communication as had to deal with both myself and the owner of the
laptop. Very happy to recommend."
4.3 out of 5 Merge Data Ltd - 24 March 2008 (laptop data recovery)
"Had a
new CPU fan fitted in a hp laptop. I was kept informed at all times as to the
cost and time scale of the repair. Very helpful would not hesitate to use the
service again"
5.0 out of 5 Gary Drake - 21 March 2008 (laptop fan repair)
"Definitively
an excellent service. I was a really worried thinking in the cost of my laptop
repair. However Mr. PC offered me many advantages: Fast, exceptional and
professional service for a fair cost, further, patience and politeness. Highly
recommendable.."
4.3 out of 5 Ivan Garcia - 12 March 2008 (laptop dc power socket)
"RAM and
hard disc upgrade. Extremely helpful, patient and hard working. Provided extra
parts needed without additional cost to get the job done. Efficient,
professional and aware that the computer was vitally important to my work."
4.7 out of 5 George Powell - 3 March 2008 (PC upgrade)
"Had
some major problems with my PC. Phoned Mr PC and dropped my laptop of same day.
Fixed and back to me within three days. Great service problem solved."
5.0 out of 5 Mike Baker - 24 February 2008
(laptop very slow)
"Very
pleased with Mr. PC's level of service. He responded very quickly to my enquiry,
was able to recover important data from my laptop, and then fixed it, whilst
keeping me informed at each stage. The whole process was very efficient and
painless, and good value. Well done."
4.0 out of 5 Clive Dunkley - 21 February 2008
(laptop won't boot)
"Communication
was great. There was no pushiness about having repairs done after quote...
everything was done to my timing not theirs which makes a refreshing change!"
4.0 out of 5 A Jordan - 21 February 2008
(laptop display cracked)
"Rob
exceeded my expectations by having my laptop repaired and back with me in less
than a day. Friendly, courteous and highly professional. Thoroughly recommended."
4.7 out of 5 Lee Purdie - 08 February 2008
(laptop won't boot)
"As
complete novices we found Rob very helpful. He advised, supplied and installed
our pc and helped us get started."
4.0 out of 5 Bob & Maggie Mullins - 28 January 2008
(new desktop PC installed)
"Mr PC
was fantastic! He was very quick to respond, solved the problem with ease and
went out of his way to help and solve another unrelated problem. Great service."
4.7 out of 5 Fiona Cunningham - 09 January 2008
(Mac won't start)
"My
wireless connection had not been working properly, I telephoned a few other
engineers and left messages on their answerphones but did not receive any
replies and so then I phoned MR PC and he came round on the same day and fixed
it with no problem. He turned up on time, was very friendly and helpful. He made
sure everything was working properly before he left and I am very happy with the
service that he provided. I would definitely call him again if anything else
went wrong and I would recommend him to anyone else who has problems with their
pc."
4.7 out of 5 Georgina Hall - 08 January 2008 (laptop
wireless
won't work)
"Mr PC
was extremely helpful and provided good advice and recommendation. Good value
for money and we would use him again"
5.0 out of 5 Andy King - 08 January 2008 (desktop won't
boot)
"I
really appreciated the service, time and trouble that Mr. PC. went to, in order
to fix my laptop. I am a university student that relies heavily upon use of my
computer and am pleased to say that in terms of speed of repairs and customer
service, this company was very good and exceeded my expectations."
4.3 out of 5 Cheryl Hatt - 24 December 2007 (laptop keeps
crashing)
“Thanks to
Mr. PC my upgrade to a new laptop computer and wireless network was not only
pain free but completed very efficiently. This was essential as any time without
these facilities makes life very difficult for a small home business. It is
comforting to have a computer expert at the end of the telephone for advice and
emergencies.”
4.7 out of 5 Clive Cooper - 19 December 2007 (new laptop PC and
wireless installed)
“Mr
PC's service has been excellent, Rob could not have been more helpful or
friendly. We would not hesitate to recommend his services, and as a charity run
by a voluntary management committee its great to have found someone to look
after our I.T. issues, who is fast, efficient, and local......something we have
long struggled with.”
5.0 out of 5 Gail White - 03 December 2007 (computers and network upgrade)
“Very
friendly and helpful service with brilliant communication throughout.”
4.7 out of 5 Alan Francis - 22 November 2007 (laptop display
cracked)
All
of our customer comments are independently verified by
We
always put our customers first, so please feel free to call Mr. PC any time between;
9am
- 8pmMonday - Friday
9am
- 3pmSaturday
- Sunday
There
is no increase in our charges
for an evening or weekend call out either !
We
can resolve some of the more straightforward software problems remotely by phone
or on-line over the internet, Click
here
... for details.
If
we can't, then we are usually able to make a home visit within 4 to 8 working hours of
you contacting us. Just
mail Rob James or call 07972 079
414, or Click
here ...
for more information on our Services, or if I'm on line, you can just click
and Skype
Me®for free ...
Mr.
PC,
11 Willsbridge Hill, Willsbridge, Bristol, BS30 6EY
4.3 out of 5 Joanna Hammon - 25 September 2008
(laptop power socket repair)
4.7 out of 5 Christina Oren - 21 June 2008
(notebook will not boot and data recovery)
